Location
welkom
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
FORMAL EDUCATION:
- Grade 12
- IT Degree, Diploma or Certificate
- 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements
- CompTIA A+
- CompTIA N+
- Relevant OEM certifications (HP, Dell, Lenovo)
- ITIL v3 Foundation Certification (advantageous)
- MCSE (Advantageous)
- End user support - Resolve logged incidents as per client contract
- Deliver customer service - Communicate, dress, and display positive attitude
- Quality incident resolution - Ensure incident is resolved on first contact within SLA
- Compliance to pending rules - Ensure compliance to pending rules is followed
- Quality data i...