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Job Description
The Customer Support Field Engineer helps Revvity customers enhance the productivity of their laboratory processes and drives high levels of customer satisfaction by providing expert service and support to customers within an assigned geographic area. Suggests and delivers services and support which includes direct installation, maintenance and repair of Revvity Diagnostic Instruments, validation services, IQ/OQ and service agreements. Represents the face of Revvity to the customer and drives repeat purchases and long-term satisfaction by best-in-class responsiveness and professionalism in all customer interactions.
Key Responsibilities