Evertz is seeking a Field Service Engineer to support IP Networks in Burlington, Ontario. This role involves technical direction, troubleshooting, and customer training within a collaborative environment.
As a Field Service Engineer at Evertz, you will implement and document both small and large scale IP Networks. You'll respond to customer inquiries and help diagnose issues, ensuring exceptional service throughout the process. A strong understanding of networking protocols and Linux is essential for success in this role.
Key Responsibilities:
• Implement and deploy IP networks for broadcast infrastructures
• Diagnose customer application issues and recommend solutions
• Maintain communication with customer service and relevant departments
• Author and generate customer guides and product communication materials
• Install systems on-site and conduct customer training sessions
Requirements:
• Education or experience in Computer Networking or related fields
...