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Field Service Engineer II

🏢
Waters Corporation
📍 Shanghai, China
📍
Location Shanghai
📅
Posted June 02, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities

So, what do our Field Customer Support Specialists do? Below are some of the key responsibilities:

  • Install, qualify, validate, calibrate, maintain, and repair Waters systems.
  • Analyse and review system and scientific data to determine the source of problems and recommend repair, replacement, or other corrective actions.
  • Coordinate problem resolution with our matrix teams to help expedite repairs and deliver customer satisfaction.
  • Manage customer expectations by communicating work performed and providing follow-up plans if required.
  • Build strong rapport and trusted advisor partnerships with our customer base to provide them with suitable advice and support on Waters products and services – always looking for potential opportunities as to how Waters can further advance their laboratory operations.

    • To help achieve the above, you will get the best possible training, be supported by a fantastic te...

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    📍 Location Details

    🌆
    City
    Shanghai
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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