Field Service Engineer - United Kingdom

Working 70% onsite with Cambridge based customer + 30% field‑based work

As Field Service Engineer here at Illumina in the UK, you will play a critical role in leading the customer experience by providing high‑quality on‑site service and technical expertise to one of Illumina's Cambridge based customers. In addition you will also be required to travel up to 30% to support other customers within the field. Travel will be mainly around the London and Cambridge area however could be UK wide dependent on business needs.

You will work closely with customers at the forefront of genetics and Next Generation Sequencing, supporting installations, troubleshooting, maintenance, and repairs of complex systems. As part of Illumina’s virtual extended team, One Illumina, you will collaborate with field‑based and office‑based colleagues to ensure customer expectations are met and exceeded. This role is central to ou...