• Full-time
• Position Type: Permanent

Job Description

BD is recruiting a Field Service Engineer who will work as part of a dedicated team of engineers based across the UK and Ireland supporting infusion systems such as BD Alaris and BD Global Ambulatory. This role is primarily supporting the North London region, a company car is provided to cover the territory.

Responsibilities

• Cover a defined territory but support the wider team as required.
• Calibrate, service and repair customer and company equipment in accordance with company procedures aligned to department Turnaround Time.
• Provide remote technical support for customers via email, telephone or webinar.
• Provide technical device training both to internal and external customers.
• Provide support of investigations to customer complaints and any other issues that may arise.
• Produce detailed and accurate service reports usin...