SMX is seeking a motivated and versatile Field Service Collaboration Infrastructure Engineer to join our team supporting the Navy Region Southwest command in San Diego, California. This hybrid role combines hands-on field support with remote help desk responsibilities, requiring a strong foundation in IT troubleshooting, customer service, and specialized expertise in Audio/Visual (A/V) systems and Avaya telephony.

The ideal candidate is a proactive problem-solver who can independently manage on-site installations, troubleshoot complex A/V and UC issues in conference rooms, and provide excellent Tier 1/2 support to end-users via our ticketing system. You will be instrumental in ensuring the operational readiness of critical communication and collaboration infrastructure.

**This position requires DoD secret security clearance which requires US citizenship for work on DoD contracts.**

**Application Deadline: May 25, 2026**

**Essential Duties & Responsib...