• Engage with customers/stakeholders to understand their situation and negotiate payment arrangements.
• Collect payments on-site or guide customers through payment options.
• Deliver notices and demand letters as required.
• Maintain accurate records of visits, interactions, and outcomes.
• Report any escalations, risks, or potential fraud to the collections team.
• Coordinate with internal departments to resolve account issues.
• Ensure compliance with all legal and company guidelines in debt collection activities.

Job Requirements

• Bachelor’s degree of any related courses.
• 0 to 2 years of experience in collections, fieldwork, or customer-facing roles
• Strong negotiation and communication skills.
• Ability to work independently and manage time effectively.
• Trustworthy, assertive, and able to handle difficult conversations with professionalism.
• Valid ...