Responsibilities

• 1. Service Efficiency
  • Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program
  • Conduct technical advisory for Services which require site inspection
  • Ensure accurate and on time submission of reports agreed with customer.
  • Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.
• 2. Administration and Policy Directive
  • Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
  • Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
  • Assist Technical Manager in conducting Service Audit, monitor status of TPA...