Manages the execution and change management of large, high-level, complex operations projects and core operational activities affecting employees, customers and agents. Leads and facilitates multiple large cross-functional teams in the implementation of business solutions aligning with the enterprise strategy. Performs project management and develops analytics to identify trends and make recommendations impacting changes in technology, operating procedures, and improved results. Collaborates with leadership and key stakeholders across the enterprise to build effective relationships and support the delivery of initiatives within the portfolio.

Requirements

Project Management - Intermediate
Change Management - Intermediate
Analytical Skills - Intermediate
Demonstrated written communication skills - Intermediate
Develops and delivers effective presentations - Intermediate

Software / Tool Skills

PowerPoint - Ent...