Conduct daily training in FOH and BOH café operations (e.g., food prep, cashiering, customer service, dishwashing, station setup)

Implement PBIS strategies and structured vocational teaching methods

Develop and maintain training materials: visual aids, SOPs, task sequences, and checklists

Supervise trainees during live café operations, ensuring safety, quality, and service standards

Collaborate with the Production Team for pastries, baked goods, and product-based vocational training

Support trainees in achieving their Standards of Work Performance (SWP) milestones

Monitor trainee progress, maintain proper documentation, and report behavioural/learning concerns

Uphold HALAL guidelines, food safety requirements, and cleanliness standards

Participate in special events, catering, ext...