Responsibilities Supervising F&B staff. Scheduling staff to meet operational needs and ensure adequate coverage during peak hours. Performance evaluations, coaching, and disciplinary actions when necessary. Motivating and developing staff to achieve service excellence. Managing inventory, ensuring proper storage and rotation to minimize waste. Monitoring and controlling costs related to food, beverage, and labour expenses. Maintaining cleanliness and hygiene standards. Ensuring compliance with all health and safety regulations. Addressing customer concerns and complaints promptly and professionally. Monitoring customer satisfaction levels and taking proactive steps to enhance the dining experience. Engaging with guests to ensure their needs are met and exceeding expectations. Thorough understanding of menus, including ingredients, pricing, and dietary restrictions. Knowledge of beverage preparation techniques and cocktail recipes. Staying updated on current food and beverage trends. ...