PURPOSE OF POSITION

To work together with the support of colleagues and superiors to create a luxurious and professional F&B experience for our guests. To remain motivated efficient and guest centric to help the department and the hotel meet goals and objectives. To ensure absolute guest satisfaction and adhere to consistent standards under the supervision and guidance of the Outlet Leaders.

KEY ROLES & RESPONSIBILITIES

 Fulfill the expectations of the Outlet Leader in regards to discipline grooming standards and punctuality

 Have a strong understanding of all LQA standards and ensure they are respected during the operation at all times

 Follow the LQA and Outlet service standards whilst working to maximum efficiency to ensure a smooth operation guest satisfaction and Service Excellence

 Must have strong F&B and menu knowledge in order to describe the dishes and advice our guests accordingly through active...