In line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment.

Combining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market.

The Fashion Advisor embodies the values of the Brand.

• CHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity, and know-how. Shares it with the clients as well as the team.
• Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro‑active in self‑learning.
• Respects the uniform and grooming guidelines at all times.
• Ensures that work area is clean, tidy, hygienic, and professional at all times; knows and respects VM guidelines.