The Social Support Group (SSP) oversees all policy, planning and delivery of social services for low-income and vulnerable families, including persons with disabilities. The Service Delivery Division (SD) oversees all direct operations, including Social Service Offices (SSOs), service management of Family Service Centres, administration of schemes for student and childcare and Student Care Centre operations.

As a Family Coach (FC) within the SSO, you will support the implementation of Community Link (ComLink), an initiative that provides proactive and integrated family‑centric support to low‑income, vulnerable families with children living in rental flats with the aim of empowering them to achieve Stability, Self‑reliance and, ultimately, Social mobility (3‘S’). You will maintain regular engagement with these families. These regular engagements will allow you to (1) befriend the family to build trust and rapport, (...