Elevate guest experiences at Fairmont Banff Springs as a Fairmont Gold Supervisor. Deliver exemplary service while leading a dedicated team committed to luxury hospitality.
As a Fairmont Gold Supervisor, your core mission is to enhance guest satisfaction and ensure a seamless experience throughout their stay. With a focus on personalized service, you’ll manage front-desk operations and curate exceptional offerings for our elite guests. Your leadership will inspire a high standard in every aspect of our luxurious resort.
Key Responsibilities:
• Provide excellence in guest service and act as a liaison
• Demonstrate commitment to warm, anticipated service
• Perform accurate front-desk duties including check-in/out
• Review reservations ensuring all standards are met
• Offer concierge information regarding local attractions
Requirements:
• Minimum 1-year front-desk supervisory experience
• Proficient in Micros-Opera and Microsoft Office
• Excellent written ...