We are looking for an experienced and commercially minded Facilities Operations Manager to lead our HVAC Service & Maintenance division. This is an excellent opportunity to join a growing business and play a key role in driving operational performance, developing client relationships, supporting business growth, and leading a team of engineers.

You will oversee the delivery of planned maintenance, reactive works, and small projects across a portfolio of commercial and industrial clients, ensuring high standards of service, compliance, and customer satisfaction.

Key Responsibilities

* Manage the day-to-day delivery of HVAC service, maintenance, and reactive works.

* Oversee Planned Preventative Maintenance (PPM) programmes in line with SFG20 standards and contractual requirements.

* Ensure KPIs, SLAs, compliance obligations, and customer expectations are consistently achieved.

* Coordinate engineer scheduling, resource planning, and ...