Join JLL as a Facilities Ambassador in Toronto, ON, focused on exceptional client engagement and service delivery. Utilize your hospitality skills to enhance workplace experiences.
This role is pivotal in ensuring client satisfaction within JLL’s portfolio of properties. The Facilities Ambassador is responsible for high-touch service, answering inquiries, and conducting service assessments. You will work alongside the account team to foster partnerships and continuously improve service quality while establishing compelling relationships with clients.
Key Responsibilities:
• Act as the initial contact for all client inquiries
• Oversee compliance with service level agreements
• Collect and report data aligned with client goals
• Conduct regular assessments of workspaces
• Collaborate with vendors and security teams
Requirements:
• Bachelor’s degree or equivalent experience
• 3-5 years in facilities or hospitality management
• Excellent interpersonal and ...