**Job Summary**

The Documentation Customer Service Representative (CSR) is responsible for supporting the day-to-day operations and processes related to export documentation for scrap paper shipments. This role focuses on the accurate coordination and optimization of export orders while ensuring a high level of customer satisfaction.

Key responsibilities include managing export documentation, coordinating order flow, and partnering closely with internal teams and overseas offices to ensure timely and compliant shipments. The role requires frequent interaction with international stakeholders and a strong understanding of export processes.

Responsible for preparing and submitting accurate, timely, compliant export documentation, including trade finance document packets for banks and customers. Owns documentation timelines, supports smooth shipment execution and timely cash collection through L/C, documentary collections, and TT payments, and provides limited im...