Export Customer Service Administrator (with German)

Location: Banbury

Office Based Role

Salary: up to £30,000 per annum

Responsibilities

• Act as a first point of contact and respond to customer enquiries in a timely manner
• Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
• Support with export and custom documentation
• Liaise with logistics department to coordinate domestic and international freight
• Ensure customer information is recorded accurately and update on the system when necessary
• Assist with invoicing and general commercial administration

Candidate's Profile

• Previous Customer Service And Administrative Experience – Essential
• Fluent in German to business standard – Desirable
• Excellent communication and interpersonal skills
• Dynamic, confident and motivated candidate
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