Shape enterprise customer interactions as an Expert Genesys Cloud CX Solution Architect with Condado. Lead robust implementations focusing on CCaaS excellence and technical architecture.

As a senior decision-maker, you will design and deliver high-impact solutions across the Genesys Cloud platform. This role requires strong architectural skills, hands-on platform expertise, and the ability to engage with enterprise clients effectively. Your contributions will directly impact customer experience strategies in major corporations.

Key Responsibilities: • Design and oversee Genesys Cloud solutions for enterprises • Translate complex business needs into architectural decisions • Create data extraction strategies using Genesys APIs • Structure integrations through AWS and Genesys frameworks • Document architecture and integration specifications

Requirements: • 7+ years in CCaaS solution architecture • 4+ years of Genesys Cloud experience • Strong understanding of t...