Drive customer success as a Technical Account Manager, utilizing your expertise in Architectural, Civil, and Construction Engineering within large enterprise settings. Connect with clients worldwide to achieve measurable outcomes and optimize investments.
In this senior role, you will be pivotal in maintaining relationships with enterprise customers as a technical advisor. Your background in AEC will empower you to provide insights and support while managing technical success plans. Strong analytical skills and communication will be essential as you deliver tailored solutions that align with customer objectives.
Key Responsibilities:
• Establish and maintain working relationships with enterprise customers
• Manage priority handling of critical technical issues
• Deliver technical assistance and recommendations based on analytics
• Collaborate with customer IT teams for application performance
• Conduct coaching sessions to enhance adoption
Requirements:
• Bac...