Become a key player as an experienced Business Analyst focused on ServiceNow. Work closely with diverse stakeholders to streamline operational workflows and enhance service delivery across legal environments.
In this role, commitment to understanding business needs and collaborating on innovative solutions is essential. You'll capture and document requirements, translate them into user stories, and engage in ongoing validation of solutions. Your ability to lead workshops and coordinate between business users and technical teams will be crucial.
Key Responsibilities:
• Partner with stakeholders to define business requirements
• Develop user stories based on captured needs
• Support the development of custom applications
• Facilitate process mapping and requirement workshops
• Oversee user acceptance testing processes
Requirements:
• 3–5+ years of relevant Business Analyst experience
• Knowledge of App Engine Studio and Flow Designer
• Familiarity with Ag...