Location
Novaliches
Posted
June 07, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
Qualifications
Monitor live volumes and reallocate agents as needed.Ensure SLA, AHT, and occupancy targets are achieved.Provide intraday reports and escalate risks to leadership.Support VIP and irregular operations (IROPS) coverage.
Qualifications
Strong analytical skills and quick decision-making.Proficiency in workforce tools (Talkdesk, Salesforce, etc.).Excellent communication and adaptability in high-volume travel environments.