The Executive Head: Business Operations will serve as the strategic and operational deputy to the COO, ensuring continuity of leadership, tactical execution of key initiatives, and oversight of cross‑functional operations. The role will drive operational excellence, business performance, and customer success in all areas of responsibility. The role further needs to ensure that the COO can focus on high‑level priorities by providing hands‑on leadership, decision‑making support, and execution oversight across the business in alignment with Tracker strategic objectives.

Key roles and responsibilities:

Strategic and Executive Support

• Act as the primary delegate in the COO’s absence, ensuring continuity of leadership and decision‑making.
• Support the COO in developing and executing operational strategies and tactics aligned with Tracker’s business goals.
• Responsible for the communication and implementation of a busin...