Job Description:
Executive - F&B Service:
You will be responsible for performing the following tasks to the highest standards:
Supervise the restaurant operation to maintain service standards
Assist in leading, mentoring and training the F&B Service operations team
Check on guests’ satisfaction levels and properly handle feedback and follow-up
Assist in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
Assist in employees’ development, counselling and resolving staff conflict
Report any complaints, incidents or any other irregularities to the management
Ensure that operating equipment is maintained, and service and storage areas are kept safe and clean
Maintain quality control for all food served
Manage the work schedules of restaurant’s staff
Perform trainer tasks and conduct training for restaurant staff
To motivate, coach and project a positive attitude always
Skills and Attitude:
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