We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary:**

The Executive Director of Engineering - AI Automation will lead a 50+ person organization responsible for architecting, developing, and scaling enterprise AI-driven automation and augmentation solutions for contact centers. This team spans data engineering, software engineering, Generative AI implementation, and application integration. The role partners closely with Data Science, Product, and vertical IT organizations to deliver high-impact AI capabilities that improve customer experience, operational efficienc...