📍 Local Job Near You
Executive, Customer Service
Mapletree Investments Private Limited
📍
singapore, Singapore
Location
singapore
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Responsibilities
- Conduct daily briefings to the Customer Service Officers to ensure that mall/tenant-related information is properly disseminated.
- Plan and manage the duty roster for and recommend and arrange suitable training/courses for the team without compromising operations.
- Work closely with the Assistant Manager to formulate and implement tracking sheets to ensure check and balance of all premiums and/or vouchers issued to the department.
- Attend and respond to feedback received across all platforms within the stipulated timeframe; and liaise with tenants on acceptance of mall vouchers and ensure that decals are prominently displayed within the premises.
- Monitoring inventory usage at the Customer Service Counters.
- Updating all loyalty programme-related platforms when there are any changes to participating tenants.
- Degree in Marketing Communications...