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Executive, Customer Experience

🏢
Phillip Securities
📍 Singapore, Singapore
📍
Location Singapore
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Executive, Customer Experience

Job Responsibilities:

  • Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters.

  • Communicate directly with clients and encourage trusting relationships.

  • Perform product sales referral and participate in projects to improve workflow process and customer service experience.

  • Develop effective strategies to improve both new and existing campaigns.

  • Foster good working relationships with internal stakeholders and other departments to ensure effective communication and implementation of marketing campaigns.

  • Assist in delivering reports for campaign performance evaluation and reporting.

    • Requirements:

  • Diploma/Degree in any discipline with certifications in CMFAS modules. (Entry level with no prior work experience are welcome to apply).

  • This role requires UK Shift

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    📍 Location Details

    🌆
    City
    Singapore
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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