Company :

Main function of the job / Detailed Responsibilities:

1) MONITORING INSURANCE JOB PROGRESS

a. Monitoring the job in progress against outstanding cases report (WIP).

b. Follow-up each MCA for their individual outstanding job (all sale types)

c. Follow-up each Surveyor for their outstanding job which is yet to finalise.

d. Ensure that the Outstanding cases (WIPs) are closed within the time frame set. 

2) ENSURE FULL DOCUMENTATION OF ALL INSURANCE CLAIMS AFTER THE JOB CLOSED

a. Satisfaction Certificate duly signed by the owner.

b. Customer repair order signed by the owner.

c. Check the Insurance’s Excess has been paid and other contribution payments.

d. Ensure customer repair orders and workshop repair orders were matched. 

3) JOB COSTING

a. Matching of parts taken from the surveyor’s revised estimate.<...