**Description:**

**Role Purpose**

Lead the onsite planning and delivery of conferences, social events, and incentives booked at Grand Hyatt Red Sea (and selected Miraval wellness group programs), ensuring flawless execution, upsell, and guest satisfaction.

**Key Responsibilities**

· Act as primary client liaison post-contract; conduct kick-off calls, BEO handover, and detailed planning (rooms, space, F&B, AV, décor, security, transportation, wellness add-ons).

· Create and own event critical path, function sheets/BEOs, diagrams, and run-of-show; chair internal pre-cons and daily ops briefings.

· Coordinate cross-functional teams (Culinary, Banquets, AV, Spa/Miraval Guides, Front Office, Housekeeping, Security) to deliver event specs.

· Maximize revenue via menu engineering, space optimization, upgrades, and ancillary upsell (spa, experiences, activities).

· Manage changes, guarantees, billing instructions, credit a...