Lead evening operations as Assistant General Manager at Decore Hotels Jasper in the stunning Canadian Rockies. Focus on guest services and team management during the evening shift.
Decore Hotels Jasper is seeking a full-time Assistant General Manager to oversee evening operations. This pivotal role includes managing the restaurant, bar, front desk, and coordinating night audits. You will resolve guest concerns while ensuring compliance with company and liquor regulations, thereby fostering a culture of exceptional service and accountability.
Key Responsibilities:
• Oversee all evening operations within the hotel
• Act as Manager on Duty for service excellence
• Resolve guest concerns and implement service recovery
• Coach and support supervisors and team members
• Conduct inspections and audits of operational functions
Requirements:
• Minimum 3 years in hospitality management
• Strong leadership and conflict resolution skills
• Knowledge of liquor regul...