Automobile Technician

About the Company:

Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens.

Role: Automobile Technician

Responsibilities:

Customer Handling

Greet and assist customers with professionalism and courtesy

Verify service requests and capture customer feedback

Communicate repair updates to customers

Diagnosis

Analyze and diagnose scooters for necessary repairs

Update diagnosis reports in the workshop management system

Perform and inspect repairs based on customer requirements

System Handling

Track customer complaints and update the system in real-time

Operate workshop management systems and ensure adherence