How does this role contribute to our collective success?

We are looking for a highly skilled, customer-focused onsite IT Support professional to join our team as a EUC Onsite Support Specialist. In this role, you will deliver exceptional technical support services to our internal users, located at our London branch office, while also providing support to our global remote colleagues located across the globe. As a key member of the End User Computing team, you will be responsible for resolving technical issues, ensuring a seamless user experience, and driving continuous improvement in IT support processes. This position reports to the Global EUC Lead, operating with a dotted line relationship into the existing London EUC Lead, who will be more involved in terms of day-to-day activities. The ideal candidate will bring a strong technical background, outstanding communication skills, and a proactive, solution-oriented approach to pr...