📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Malaysia › eService Support AI Solutions Manager
📍 Local Job Near You

eService Support AI Solutions Manager

🏢
Lenovo
📍 Kuala Lumpur, Malaysia
📍
Location Kuala Lumpur
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Description and Requirements

  • Support Project F (Machines Fix Machines) initiatives by contributing to the design and rollout of AI-enabled self-healing and automated support capabilities within Lenovo eService platforms.
  • Assist in defining AI-driven service scenarios issue detection, recommendation, auto-resolution flows) to improve issue resolution efficiency and customer experience.
  • Work with cross-functional teams to translate support use cases into AI solution requirements and track delivery progress. 
  • Analyze AI performance metrics and customer behavior to help identify optimization opportunities for automation effectiveness and resolution rates. 
  • Support ongoing AI service operations, including monitoring solution performance, documenting learnings, and contributing to continuous improvement of Project F capabilities.

    • Experience & Qualifications

  • Bachelor’s degree or above in Computer Science, Information Techn...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Kuala Lumpur
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Kuala Lumpur

    View Local Jobs