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Job Description
JOB SUMMARY:
As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.
REPORTS TO: ERP Lead Consultant
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
· Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training
· Communicate with the customer to determine needs, and contribute solution design as well as overall business strategy
· Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
· Assist with project issues, help to coordinate activities and schedules with both clients and internal team member...