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Job Description
Join Adobe as an ERC Generalist Level 2 and become the initial point of contact for all employee and manager concerns. This role offers a broad scope, providing generalist support to drive manager and employee success. You will address inquiries related to HR policies, procedures, and programs, collaborating with Centers of Excellence (COEs) to identify and implement effective solutions. The position requires a strong customer orientation, a proactive approach to anticipating people-related needs, and a results-driven mindset.
Reports To: Manager - ERC
Years of Experience: Typically requires a minimum of 5-12 years of related HR Generalist experience.
Job Responsibilities
Act as the primary contact for standard to complex HR policy, program, and procedure inquiries, using a case tracking tool, with minimal oversight.
• Provide research, support, and problem resolution for employee and manager queries...