Role Purpose:

The Employee Relations (ER) Team Lead is responsible for overseeing the end-to-end management of employee relations cases, coaching and developing ER Managers, ensuring consistent policy application, and supporting the development and implementation of ER strategies across the organisation. The role ensures compliant, fair and timely resolution of ER matters.

Core Responsibilities:

1. Employee / Industrial Relations

•Lead, allocate, and oversee ER case handling across the team, ensuring adherence to policy, timelines and quality standards

•Oversee and personally manage ER cases, including misconduct, harassment, discrimination, and policy breaches

•Monitor team’s compliance with employment laws and regulatory requirements, escalating risks where necessary

•Provide support to team on complex and high-risk ER cases

•Partner with Regional ER Lead to ensure clear case handoffs and integrated process execu...