Start your IT journey with F12 as an Entry Level Systems Analyst! This role focuses on hands-on troubleshooting and client support, both remotely and onsite.

Reporting to the Manager of Service Delivery, this position is perfect for aspiring IT professionals aiming to develop essential skills in a collaborative environment. You’ll receive guidance from Team Leads and experienced technicians while being responsible for resolving various technical issues and enhancing client experiences. Embrace this opportunity to grow in a respected IT consulting firm.

Key Responsibilities: • Assist clients with technical issues, including password resets • Learn client preferences to foster strong relationships • Effectively communicate and manage client inquiries • Update ticket documentation accurately and timely • Prepare and deploy workstations and network hardware

Requirements: • 1-year Service Desk/Support experience or equivalent • Basic understanding of networking an...