**Description**

The Enterprise Systems Support Manager is responsible for providing leadership, strategic direction, and operational oversight for the Enterprise Systems Support (ESS) organization supporting NASA's Network and Telecommunications Services (NaTS) environment. This position leads a team of systems administrators, tool administrators, and engineers responsible for the deployment, operation, maintenance, and continuous improvement of enterprise monitoring, management, automation, and operational support platforms.
The successful candidate will oversee the administration and optimization of critical enterprise tools and services including network monitoring, performance management, fault management, configuration management, automation, reporting, and operational analytics platforms. This role serves as the bridge between Engineering, Operations, Cybersecurity, and Customer stakeholders to ensure enterprise tools effectively support mission operations, service as...