Job Description
Job Summary
Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites. Collaborates with the Agilent Enterprise Sales team to develop sales opportunities, design Enterprise-level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs. Responsible for managing the delivery of large integrated support services solutions to external customers and supporting major laboratory-wide services programs, often involving cross-functional and multi-vendor efforts. Determines the overall program/project plan, budget, structure, schedule, and staffing requirements for custom Enterprise-level support programs.
Major duties of this role include:
Assists external customer in the definition and implementation of complex integrated solutions requiring relevant products and services. Builds and maintains client relationships. Is accountable for...