Job Title: Enterprise Service Desk Support AnalystJob Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * *

The Opportunity:

CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force, leading the transformation from an in‑house, base‑centric delivery model to an advanced enterprise service model. We’re looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them to deliver exceptional customer support. In this role, you’ll provide frontline technical support, offer on‑the‑job training and mentorship to new technicians, and serve as a subject matter expert. If you’re passionate about problem‑solving ...