Product Officer, Solutions Development & Experience (Dual-Coverage Role)

Work Setup: 100% onsite

Start Date: ASAP preferred

About the role

This role serves as the dual-coverage counterpart to our primary Product Officer, ensuring continuity, redundancy, and operational depth across enterprise products. The focus is on parallel incident handling, complex investigations, and supporting product releases without creating single points of failure.

If you are strong in operations, enjoy cross-team collaboration, and want to work on large‑scale enterprise products, this is a solid opportunity.

What you will do

• Provide dual coverage for product‑wide service assurance and incident management.
• Support parallel handling of complex incidents, root‑cause analyses, and platform releases.
• Work closely with Network, IT, Cybersecurity, and Managed Services teams.
• Help ensure service c...