Become an Enterprise IT Support Specialist with Zebra in Montreal, Canada, focusing on desktop and laptop support. Leverage your skills in Windows and Linux systems to make a meaningful impact.
As part of Zebra's innovative team, you will deliver Level 2 technical support through troubleshooting, installations, and asset management of desktops and laptops. Engage with business stakeholders to understand their requirements and provide effective solutions. Your role will also include managing IT service requests, ensuring compliance with service level agreements, and maintaining an efficient IT operation.
Key Responsibilities:
• Provide Level 2 support for hardware/software on desktops/laptops
• Install and configure new systems using corporate images
• Support OS installation and perform necessary upgrades
• Manage and track hardware/software inventory effectively
• Resolve IT service requests and maintain SLAs
Requirements:
• Bachelor’s degree or equivalent r...