Enterprise Customer Success Specialist, Philippines
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Job Description
Job Description
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine whatβs possible within science and learning. We are a culture that obsesses over impact, challenges, and drives whatβs next to power infinite possibilities for our customers, colleagues and society at large.
About the Role
Enterprise Customer Success Specialist, Philippines will support the successful onboarding, adoption, and ongoing engagement of Wileyβs Enterprise customers in the Philippines. This role will help ensure customers use Wiley solutions effectively, receive timely support, and achieve strong outcomes that support retention and renewal.
How You Will Make An Impact
- Support onboarding, training, implementation, and follow-up for Enterprise customers in the Philippines.
- Monitor usage and engagemen...