Responsibilities

Include: - Act as the primary voice of the customer - Build strong senior level customer relationships - Manage compliance to customer deliverables that support revenue & profit targets - Create and lead account strategy in partnership with Penske functional teams (including IT, Engineering, Safety, Finance, HR, Loss Prevention, and more) - Lead a regular review with functional Penske teams to assess what we are doing for the customer, and how we can do more - Act as consultant for the customer (outside of a sales/operations environment) for ongoing opportunities and improvements - Develop and monitor predictable communications patterns - Act as the sales lead for growth opportunities - Seek innovative solutions that challenge the status quo - Lead contract renewal efforts with customer and internal stakeholders - Continually seek areas of potential revenue growth - Other projects as assigned by the Manager