Customer Service Apprentice - Ear, Nose and Throat department

We are looking for an enthusiastic and committed Apprentice to work within the ENT & Audiology service line. The successful candidate will provide support for the ENT secretary team, admissions team and reception area.

Main duties of the job

To use a variety of communication techniques (i.e. telephone, email and face to face) to patients and all levels of hospital staff.

To support reception duties for the ENT and audiology department.

Carry out administration tasks as appropriate, this includes photocopying, scanning, filing, typing and the booking clinics as directed.

Job responsibilities

• To use a variety of communication techniques (i.e. telephone, email and face to face) to all levels of hospital staff including external agencies and contacts.
• To support office and telephone cover across the ENT and Audiology department.
• Carry o...