Join to apply for the English Customer Service role at CrowdFarming .

CrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth. Therefore, we need support for our customer service team in Madrid.

Here are some of the tasks you’d be taking on if you join us:

1. Advise and support our customers across different markets (France, UK, Sweden, etc.) via phone, email, and social media — whether it's about tracking an order, questions about our products or services, or resolving an incident.
2. Gather and categorize customer feedback and suggestions to share them with the relevant internal teams.
3. Collaborate with other departments to handle customer r...