Job Responsibilities

*Attends to breakdowns of equipments and incorporates guest / staff requirements during product upgradation/ renovation.

*Addresses the customer complaint stratification periodically to identify areas of improvement and implement changes in product or processes. 

*Ensures full compliance to Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures 

*Ensures compliance to mandatory license (Fire, Local pollution Control board, Electrical ,Elevator)

*Follows the internal audit checklists as per the IHCL Safety Guidelines

*Adheres to all departmental legal compliances