Engineering & Service Senior Manager

We are currently looking for an Engineering & Service Senior Manager who will be responsible for handling the overall operations of the Engineering Department. This role oversees the timely delivery of services and all after-sales activities of the department. The Engineering & Service Senior Manager works closely with customers, suppliers, and maintenance engineers to ensure services such as kitchen and laundry equipment and air conditioning system installations are delivered effectively and efficiently.

Duties and Responsibilities

• Manages all after-sales activities of the department
• Maintains close connections with customers and suppliers, ensuring a strong business relationship.
• Prepares summaries of parts sales forecasts for the division.
• Negotiates service contracts for both clients and partners.
• Updates management on the progress of escalated service activities and...